If you have problems logging in to your Gate account, there may be several reasons.
Deposits and withdrawals
x
Go to “Wallet” - “Deposit” on Gate website. Follow the instructions and provide the needed information. Then transfer the funds to the deposit address.
Account verification
x
You are required to verify your identity on Gate by going through our KYC process. Once your account is verified, you can ask to raise the withdrawal limit of a specific coin if the current limit cannot satisfy your need.
Trading
x
Log in to your account. Click on “Spot” under “Trade” on the top navigation bar.
Security and tips for secure trading
x
If you receive any suspicious text messages, phone calls or emails, please contact us on support_eu@gate.com
Others
x
Contact our support at support_eu@gate.com for any additional queries you may have